Terms of service

Terms of Service

Overview

This website is operated by Magnetic Goods Co., LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Magnetic Goods Co., LLC.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

Please review these terms before using our website or placing an order.

Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or website for any unlawful or unauthorized purpose.

Products + Handmade Items

Many Magnetic Goods Co. products are handmade, created in small batches, or made to order.

Because of the handmade nature of our products, slight variations in feathers, beads, resin, color, shape, texture, placement, or other details may occur. These variations are part of what makes each piece unique and are not considered defects.

We make every effort to display product colors and details as accurately as possible, but we cannot guarantee that your device will display colors exactly as they appear in person.

Pricing + Availability

Prices are subject to change without notice.

Some products are one-of-a-kind or available in very limited quantities. We reserve the right to limit quantities, discontinue products, or update product availability at any time.

We also reserve the right to cancel or refuse an order if an item becomes unavailable, an incorrect price is displayed, or we suspect fraudulent or unauthorized activity.

If we cancel an order after payment has been processed, the applicable amount will be refunded.

Orders + Billing Information

You agree to provide current, complete, and accurate purchase and account information when placing an order.

It is your responsibility to ensure that your shipping and contact information is correct before submitting your order.

Shipping

Order processing and delivery timelines are subject to our Shipping Policy.

Ready to Ship products are generally shipped within 3 business days, while Made to Order products generally require 1–2 weeks before shipment.

Carrier delivery estimates are separate from our processing times.

Returns + Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Certain products, including earrings, custom items, personalized items, and products marked Final Sale, may not be eligible for return.

Personal Use

Unless otherwise stated, Magnetic Goods Co. products are intended for personal use.

You may not reproduce, copy, resell, or commercially exploit our product designs, photography, website content, branding, graphics, or other original materials without written permission.

Intellectual Property

All original Magnetic Goods Co. branding, photographs, graphics, product descriptions, product designs, website content, and other original creative materials remain the property of Magnetic Goods Co., LLC unless otherwise stated.

Any third-party names, references, trademarks, music references, or cultural references remain the property of their respective owners. Magnetic Goods Co. is not affiliated with or endorsed by any artist, band, organization, or trademark owner unless expressly stated.

Third-Party Services

Our website may use third-party services, including Shopify, payment processors, shipping carriers, and other service providers.

We are not responsible for the availability, policies, practices, or performance of third-party websites or services.

Prohibited Uses

You may not use this website:

For unlawful purposes
To violate applicable laws or regulations
To infringe upon intellectual property rights
To transmit malicious software or harmful code
To attempt unauthorized access to the website or related systems
To submit false or fraudulent information

Limitation of Liability

To the fullest extent permitted by law, Magnetic Goods Co., LLC will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms of Service limits any rights or protections that cannot legally be waived under applicable law.